Tegrace is committed to 100% customer satisfaction. Your every order is protected by our 30-day money back policy.
If you are unsatisfied with your purchase for any reason, you may return the most new, unopened items within 30 days of delivery. No restocking fee!
Full Refund if you don't receive your order. Returning shipping will be at our expense if you receive a defective item or a wrong item.
If you want to return your purchase, please follow the below steps:
1. Please send your return request with product pictures showing that it is in original conditions to SUPPORT@TEGRACE.COM
2. After your return request is confirmed, you will receive a return address and return number for your return.
If you are in USA, the default return address is 6570 Boxwood Ln, Las Vegas, NV 89103, USA.
If you are outside USA, the return address might vary with your country or area.
3. After you ship your return, please send your tracking number and shipping details to us. (You will pay for the return shipping fee if the return does not result from our fault.)
We offer outstanding Customer Support. Please contact us if you need assistance. All your questions will be replied within 1 business day.
